Shipping Policy
Fast, reliable delivery to your door
Flat Rate Shipping
We offer $7.43 flat rate shipping on all orders within the United States.
Free shipping on orders over $100!
Simple, transparent pricing with no surprises at checkout!
Processing Time
All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed the next business day.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Options
5-7 business days
Flat rate for all orders
2-3 business days
Calculated at checkout
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package through our shipping partners.
You can also view your order status anytime by logging into your account and visiting the Orders page.
International Shipping
We currently ship within the United States only. International shipping options are coming soon!
No Hidden Fees
All shipping costs are calculated and displayed at checkout before you place your order. There are no hidden fees or surprise charges.
Sales tax is calculated based on your shipping address and local tax rates.
Delivery Delays
While rare, shipping delays can occur due to weather, carrier issues, or high volume periods. We appreciate your patience during these times.
If your order hasn't arrived within the estimated time frame, please contact our support team and we'll help track it down.
Questions?
If you have any questions about our shipping policy, please don't hesitate to contact us at support@customperfumelab.com or visit our Support page.
